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Customer Service
1-800-205-99728am to 5pm EST. (M-F)
Customer Service
1-800-205-99728am to 5pm EST. (M-F)
Mug Box Template
Looking for a custom size template? Our CAD engineers can create a template for your specific box size.
*Charges apply on all custom templates.
*All templates are subject to an expert review. Depending on the card stock used our templates may require slight adjustments.
Paper stock:
SBS (16 to 24 pt), Kraft, Corrugated (E, B, AB etc. flutes)
Printing
Offset (CMYK, Up to 4PMS colors)
Finishing
Matte/Gloss Lamination, Spot UV, Soft touch
Proof
Digital 2D Flat view or 3D mockup
File Resolution:
Minimum 300 dpi resolution is required for optimal results
RGB to CMYK
Color mode must be in CMYK to be a print ready document. In the event that file(s) are submitted utilizing some other color mode, for example RGB, the file(s) will be changed over to CMYK during preflighting
Bleed, Cutline and Safety
Add a total of 0.25” to your original size for proper bleed. (0.125” to each side of your document)
Artwork GuidelinesMost orders are shipped within 7 to 10 working days.
Customboxline makes every effort to ensure a timely delivery, There are however situations that are beyond our control and the delivery times may be affected by the following,
Customboxline strives to not just meet your expectations but to help you achieve success in your business. However, in the rare event that a “manufacturing defect” occurs, we offer a re-print or a refund
The deadline for all reprint / refund requests is “7 calendar days” from the delivery date. Lost shipments must be reported within 15 days from the ship out date.We understand that unexpected events occur and we do our best to accommodate. If your circumstances are likely to change and you wish to cancel an order that is already in process, please inform us as soon as possible. Your refund will depend on how close your order is to completion. Of course, if we have not begun working on your order, you are entitled to a complete refund.
Shipping PolicyCustomboxline works with all major carriers to deliver packaging material worldwide. Boxes are shipped flat. Tracking information is provided as soon as it becomes available!
*We are not able to work with third party shipping at moment.
Your peers think we rock!
This was my first experience with CustomBoxline and I must say it was no less than an
awesome
experience. Mark worked with me throughout the project. He was helpful, informative, and
patient. I went
through several revisions resulting in a simple but effective package that arrived as
expected
and in
good time. Thank You Customboxline.com
Grace –
Great vendor to do business with. Knowledgeable and helpful staff, easy design to production
process and
quick turnaround of excellent quality product. We used CustomBoxline for multiple projects
and
have been
completely satisfied each time. Highly recommended.
David –
I was shopping around for quotes from different companies and stumbled upon customboxline.
My experience has been exceptional and sales staff guided me through every step and made it
very easy for me to order the boxes. You cannot go wrong with these guys.
John –
Customer reviews
